Incident Responder
Respond to email threats, analyze, and identify them 48.6 times faster.
Responding swiftly to email attacks is significant, as each passing minute escalates the threat. On average, it takes 9 hours to detect and remove a malicious email, significantly amplifying the risk. But using Keepnet's automated phishing incident response tool, you can identify and respond to email attacks in minutes.
Keepnet runs an AI agent across the platform, and incident response is one of the places it works. The agent reviews reported emails, opens investigations, and proposes the next action. It does not act on its own. Recommended actions sit in a human approval queue until a security analyst approves them, so the team keeps control of what happens in the mailbox. Analysts can brief the agent in plain language instead of writing rules, and set recurring tasks for it to run.
Did you know that on average, it takes organizations 197 days to detect a security breach?
Companies require about 197 days to detect a security breach and an extra 69 days to adequately quarantine it. This substantial duration from the point of intrusion to the final containment can lead to an average of $4.35 million in dollars.
AI-Powered Email Incident Response Tool to Reduce Phishing Risks
Discover the advantages of using Keepnet's Incident Responder:
Maximize ROI
Small to medium-sized businesses save $200K annually, while larger enterprises save $1.5M on average.
Save Time for SOC Team
The average time for analyzing an email is around 2 hours and 45 minutes according to Gartner, but Keepnet reduces this time to under 2 minutes on average, providing you with a 165 times faster analysis capability.
Advanced Reporting Tool
Equip employees to report suspicious emails using the Phishing Reporter add-in and increase reporting by 82% in 6 months.
Measure and Build Security Culture
Monitor your employees' actions, distinguishing between those who report suspicious emails and those who fail to do so, and assess your security culture. Recognize and reward the standout individuals who effectively identify and report threats that slip through security defenses.
Key Features of Incident Responder
Empower your security teams with our Incident Responder, leveraging automated analysis to prioritize and address phishing threats for an effective and swift incident response.
Advanced Integration and Analysis
Integrations: Access 11 analysis engines, including Sandbox, Antivirus, and Threat Intelligence.
SOAR Integrations: Native integration with Palo Alto XSOAR, IBM Resilience, Splunk, and other SOAR solutions, enhancing email incident response processes.
AI Support: Utilize AI capabilities for detecting and preventing zero-day attacks.
Efficient Incident Management
Investigation: Rapidly find and remove suspicious emails, capable of handling 7,500 employees' inboxes in about 5 minutes.
Automated Rules: Create customizable rules for efficient response and classification of reported emails.
Seamless Mail Integration: Conduct investigations easily through email servers like Office 365, Google Workspace, Exchange Online, or On-Prem Exchange EWS.
User Empowerment and Privacy
Phishing Reporter: Enable employees to report suspicious emails immediately using the Phishing Reporter add-in compatible with various platforms.
Flexible Deployment: Choose between fully SaaS or On-Premise deployment options for Incident Responder.
Privacy Assurance: Ensure no data sharing with third-party tools during the analysis of suspicious emails.
Archive Scanning: Identify and mitigate risks from archived emails, such as those in Symantec's Enterprise Vault.
Add-In Monitoring: Ensure the Phishing Reporter add-in remains active and installed on users' Microsoft Desktop Outlook applications.
What our customers are saying
“Keepnet has been instrumental in helping us protect our supply-chain from the increasing risk of phishing attacks. Their platform has not only saved us time and money but has also helped us maintain compliance and protect our reputation. With their support, we've reduced our response time to phishing incidents from 8 hours to 2 minutes, and identified a phishing scam with a 94% success rate in just six months across our supply chain.” Read More
CISO, Insurance Company
Customer Reviews and Recognition
Schedule your 30-minute demo now
Resource Library
From 8 Hours to 2 Minutes: Keepnet's Victory
Uncover the powerful success story of an insurance company leveraging Keepnet's platform to prevent phishing threats.
Read case studyUnveil Keepnet's Incident Responder Power
Dive into our data sheet for an insider look at the Incident Responder. Experience faster email threat detection and response
Read brochureSecure Your Inbox: Mastering Incident Response
Discover how to protect your organization's email communication system in our whitepaper, exploring effective email incident responses and best practices.
Read whitepaperEmail Incident Response: Detect, Analyze, and Mitigate Threats
Explore email threats and discover effective response strategies. Learn best practices for incident response and bolster your email security.
Read articleEmail Incident Response: Best Practices
Unveil expert strategies for handling email threats swiftly and securely with our illustrative guide.
Get YoursWatch our high-level technical video on YouTube
Speed up your response to email threats with our step-by-step guide on Keepnet's Incident Responder. Act 48.6x faster and secure your organization now!
See it in actionFrequently Asked Questions
Email Incident Response is a structured approach to handling security incidents or threats within an email system. This process involves identifying, investigating, and remediating potential security risks to prevent significant damage.
Incident Response is important as it helps to quickly identify and neutralize threats in an email environment, minimizing the chance of data breaches, system compromise, or financial losses.
A phishing incident response tool or email-based security orchestration and response tool automates the process of detecting, analyzing, and responding to email threats. It saves time, reduces manual workload, and significantly lowers the risk of human error in threat detection and mitigation.
Automated tools expedite the response process, swiftly identifying and neutralizing threats. They also ease the workload of security teams, allowing them to focus on strategic tasks and improving the overall efficiency of the incident response process.
Phishing incident response tools can seamlessly integrate with popular email servers like Office 365, Google Workspace, and others. This integration facilitates real time threat detection and response, offering a robust defense mechanism against email-based attacks.
By promptly identifying and neutralizing potential phishing emails, incident response procedures drastically reduce the chances of successful phishing attacks. Tools like Phishing Incident Response provide an added layer of security through automation and orchestration.
Yes, many Phishing Incident Response tools offer features to establish end-user resilience scores. This feature helps in evaluating and improving the ability of employees to identify and report threats, making them a important part of the incident response process.
Proactive reporting enables users to flag suspicious emails, thereby speeding up the incident response process. The sooner a potential threat is reported, the quicker it can be dealt with, reducing potential damage.
Keepnet's Incident Responder swiftly investigates reported suspicious emails and removes similar malicious emails within minutes. This rapid response reduces the dwell time of threats, limiting the window of opportunity for attackers.
Absolutely. Regardless of a company's size, any business can be a target for cyber-attacks. Implementing a Phishing Incident Response tool strengthens email security, aids in the swift mitigation of threats, and provides a considerable return on investment by preventing potential losses.
The agent reviews reported emails, opens investigations, and recommends what should happen next. It does not execute those actions by itself. Every recommendation goes to a human approval queue first, so a security team decides what runs in the mailbox. Analysts can brief the agent in plain language rather than building rules, and schedule recurring tasks for it. The same agent works across other Keepnet products, not only incident response.
Yes. The report can go to Microsoft Defender and to Keepnet Incident Responder at the same time, so the security team keeps the workflow it already has while gaining automated analysis and remediation on the Keepnet side. Nothing is lost on either path.
Response tooling only works on incidents somebody reports, so the reporting rate is the input that decides everything downstream. Two field examples in the SANS 2026 Security Awareness and Culture Report show what moves it. One organization stopped punishing mistakes and started recognizing correct behaviour, and reporting rose by roughly 40% in three months. Another gave a small group of volunteers a visible role in the programme, and reporting rose by more than 70%. Both are changes in how the programme treats people rather than in what it deploys, and both make the response side measurably busier in the right way. (SANS, Security Awareness and Culture Report, 2026, p. 35, 36)