Customer Success Story: Boosting Cybersecurity Awareness Training
Learn how Keepnet’s cybersecurity training boosted a sports and gaming platform’s employee engagement by 91%, improved phishing detection by 85%, and enhanced compliance.
Company: Sports and Digital Entertainment Company
Industry: Sports, Digital Entertainment And Gaming
Number of Employees: 201-500 employees
Successful Outcomes
Increased employee engagement by up to 91% success
Improved phishing identification by up to 85 %
Enhanced compliance with regulatory standards
Identifying the Need:
This big Sports and Digital Entertainment Company understood that a robust technological infrastructure alone was not enough. They saw the need to enhance their strategy by engaging their workforce more effectively. Initial efforts with basic training and presentations were a good start but highlighted the necessity for a more dynamic approach to truly captivate and educate staff. This strategic enhancement was aimed at empowering every team member, fortifying their defenses, and reinforcing their overall security framework.
Solution:
This company decided to partner with Keepnet to address this issue by rolling out a series of interactive and engaging training videos. Unlike previous attempts, Keepnet's security awareness training materials were designed to be fun, highly engaging, and aligned with real-world cybersecurity risks. The platform’s robust reporting features also allowed This company to track who had accessed and completed the training, ensuring that no employee was left behind.
Additionally, the training materials were customized to reflect the company's specific security needs, making the program more relevant and impactful. Keepnet's simulation tools were later introduced, adding another layer of defense by testing the users on phishing attacks, thus reinforcing the lessons learned from the training videos.
Results:
The results of implementing Keepnet’s solution were immediate and impressive. Within a short time:
91% increase in user engagement: Employees not only completed the training but also began applying the lessons in their day-to-day roles. For instance, a finance team member reported a suspicious MFA prompt after recalling a specific video, which helped prevent a potential breach.
Improved phishing identification by up to 85% success: After watching Keepnet’s training videos, employees started proactively reporting phishing emails and other potential threats to the IT team.
Enhanced compliance with regulatory standards: Company leveraged Keepnet’s reporting data to meet the stringent requirements of the Nigerian National Lottery Regulatory Commission, contributing to the renewal of their operational licenses.
Customer Quote:
"Keepnet’s training videos were a game-changer for us. They weren’t just informative; they were fun and engaging, which made our employees enjoy learning about cybersecurity. After rolling out the program, we saw a marked increase in awareness, with employees reporting phishing attempts and even preventing potential breaches. It’s been a great investment in securing our company."
IT Manager, Sport and Entertainment Company
Keepnet’s cybersecurity awareness training platform not only improved engagement but also fortified the company’s defense against phishing attacks. The combination of interactive videos and comprehensive reporting provided the company with the tools they needed to create a security-conscious culture. As a result, the company is better equipped to handle cyber threats while ensuring compliance with regulatory standards, setting the stage for continued success.