Customer Success Story: Nautilus
Nautilus had issues with ongoing ransomware attacks. The organization has a long-tenure workforce with a range of IT skills and abilities, which makes them vulnerable to attacks.
Company: Nautilus International
Industry: The Maritime Professionals trade union
Number of Employees: 51-200 employees
Successful Outcomes
Increased employee reporting speed by up to 97%
Clicking on malicious links has decreased by 75% success
Created a security culture to fight against Ransomware
Challenges:
Nautilus had issues with ongoing ransomware attacks. The organization has a long-tenure workforce with a range of IT skills and abilities, which makes them vulnerable to attacks. Similar to many companies, the shift to remote work during the pandemic further exposed these vulnerabilities, as employees worked from home without the same level of protection as in the office.
Solution:
Nautilus implemented Keepnet’s cybersecurity awareness training and phishing simulations to address these challenges. The training aimed to equip employees with the skills needed to identify and respond to cyber threats, focusing on improving their confidence and reducing the likelihood of successful attacks.
Implementation:
The introduction of Keepnet training required a cultural shift within the organization. Initially, some employees were resistant, with some feeling tricked by phishing simulations. However, through continuous communication and support, the IT team helped employees understand the importance of the training and its role in protecting the organization.
Results:
- Increased Employee Confidence: Employees, particularly those less familiar with IT, became more confident identifying phishing emails and other potential threats.
- Cultural Shift: Over time, the workforce became more engaged with the training, leading to improved cybersecurity practices.
- Increased Employee Reporting: Nautilus managed to get employees to recognize and respond to the attacks by up to 97% quicker.
- Reporting and Monitoring: The reports provided by Keepnet allowed the IT team to track progress and share it with senior management, demonstrating the effectiveness of the training.
Nautilus successfully improved its cybersecurity defenses by implementing Keepnet’s security awareness training and phishing simulation products. The organization saw a significant improvement in employee confidence and engagement, leading to a more secure working environment.